Ben is interested in the video girl, and thinks she's been giving him signals. Ben is curious how Phil always gets the ladies and wants to know how to score like him. Meanwhile Iain is going away for a week and has left Richard in charge as a manager of his counsellng company ""The Open Hand"", helping troubled people. While trying to ask the video girl out, Ben meets Verity, a girl who is interested in him, but he doesn't know it. They decide to meet up for a drink to discuss the ""Political Prisoners in Indonesia"". Maryann notices that she likes him and tells him to slowly get to know, not to rush it, while Phil tells him to become ""Enrique"", a hardcore romantic and tells him a kiss across the table is essential. Maryann knows Phil's advice is always wrong. Richard gets his first client, Aaron and comes up with ""Cleaning Therapy"". He makes Aaron clean his apartment and pay him $15 per hour. Meanwhile, just before his date, Maryann keeps reminding Ben to be himself and Phil keeps remindi