A demonstration of why step number one is to always flick the "Best Buy Only" switch on. Because had these people in this episode done just that, we wouldn't have had the episode to begin with. Kind of a shame that other chains are trying to copy Amazon by having 3rd-party marketplaces of their own, but as we can see here, that has the potential to backfire badly on their image when people think that it's Best Buy's own refurbishing program that was briefly touched on.

Not as hard of a hitter as that one time Louis Rossmann was featured on The National a few years ago though.

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