With their soothing tones and soft-focus advertising, funeral directors promise to take care of our loved ones after they have died. But few of us know what really goes on behind the closed doors of funeral parlours around the country.
"Treating the person who's passed away with dignity is incredibly important. At times (I) shudder to think (what will happen) when I pass away, if nothing has changed." Mortuary driver
On Monday Four Corners reveals the dubious tactics being used by some in the funeral industry, from price gouging and unethical conduct, to the questionable treatment of bodies.
