In an attempt to make up for her slow massage business, Phoebe takes a job as a telemarketer for an office supply company. When her first call is to a despondent office manager, she takes it upon herself to convince him to not kill himself. Monica and Ross discover that their parents are selling their house. When they go to collect their stuff, they find that Mr. Gellar used Monica's boxes to stop flood water from getting to his Porche and all her things are ruined. While attempting to re-arrange the furniture, Rachel breaks Joey's favorite chair (that he's named Rosita).