The series premiere of the drama about the last family-owned hotel in multicultural Miami Beach. Charismatic Santiago Mendoza owns the hotel, while his glamorous second wife, Gigi, and their adult children enjoy the spoils of success. The hotel's loyal staff round out a contemporary fresh take on an upstairs/downstairs story. Wealthy and beautiful guests bask in luxury, but scandals, escalating debt and explosive secrets hide beneath the picture-perfect exterior.
Gigi attempts to step in to save the hotel after El Rey's performance gets out of control. Meanwhile, Danny's cover is blown by one of the hotel staffers; and Ingrid's deception forces Javi to step up and take responsibility for his actions.
Danny discovers a new piece of information in Sky's disappearance, Alicia and Gigi disagree on how to best run the hotel, and Gigi gives her a glimpse into her mother's past.
Hotel staff members call out sick and refuse to work until their bonuses are restored, forcing the Mendozas to all chip in.
Javi finally reveals his big secret to the family, and Alicia and Danny’s hidden relationship becomes more complicated as new rules are enforced. Meanwhile, a past lover of Sky is revealed, adding another suspect to her disappearance.
The hotel faces a few obstacles from a neighboring hotel while planning their gala fundraiser. Elsewhere, Mrs. P goes undercover; and Javi embraces his new fatherhood role despite his family’s hesitations.
Santiago continues to be aggravated with the neighboring hotel and decides to take matters into his own hands. Meanwhile, Danny becomes jealous of Alicia’s new relationship, and Carolina reveals to Yoli that she has information on their father.
The Mendozas begin to recover after an accident disturbs the family; Danny discovers a bombshell that would jeopardize his relationship with Alicia.
Danny struggles to keep his relationship with Alicia from her family; Gigi discovers the secrets that Santiago has been keeping from her; Felix continues to try and make his way back into Gigi's life.
Santiago and Gigi's relationship is on the mend after secrets they have been keeping from each other are revealed. Danny teams up with the police to try and figure out what happened to Sky, and Javi takes on a new hobby.
Teresa hosts a charity auction at the hotel. Meanwhile, Alicia and Javi learn more about Beatriz and the unmarked room, bringing back confusing childhood memories.
Alicia and Javi continue their mission to figure out what really happened to their mother. Santiago still finds himself bound to Mateo, as startling secrets from his past come to light.