Ohana is sent off to live with her grandmother, who owns the hot spring inn. Upon arriving, she is put to work at the inn. Thrust into a life where the customers always come first, she struggles to find her place and fit in with her fellow coworkers.
While sorting through a mess of books in the staff room, Ohana happens upon one of Denroku's log books from long ago. Within it, it recounts a story of Ohana's mom when she was the same age as her.