Observational documentary series revealing what's involved in keeping Oxford Street running, following the police and the paramedics, in the shops and on the underground.
It's a mile-and-a-half long and attracts 30 million visitors a year, who spend £5 billion. It's the street that never sleeps. The rogue rickshaw drivers of Oxford Street - the police crack down on the unlicensed opportunists flouting highway rules and taking advantage of visitors. There's a grand opening for Danish chain Tiger's flagship Oxford Street store - but will it be a success? An Oxford Street shopper has taken a nasty fall on a tube escalator and is badly injured. British Transport Police paramedics are forced to take drastic action to help her. We also meet the dedicated Thames Water team that keeps Oxford Street's sewers flowing. There's some Victorian equipment that needs their attention - if they can get past the rats.
There's been a bag snatch in a department store, but not just any bag snatch. The bag's worth £35,000 and there's over £100,000 of cash in it. The specialist police team go the extra mile to get it back. Rush hour leaves blood on the tracks at Britain's busiest station, Oxford Circus. The Thistle hotel is expecting a delegation from Finland, but they've lost their Finnish flag. Can they find it in time? And one girl doesn't know it, but she's about to be asked for her hand in marriage. And it's not just any old proposal - there's a choir, musicians, dancers, a groom with a guitar and half a dozen hidden cameras. But will she say yes?
The specialist undercover police team take action on pickpockets and discover something that turns everything they know about pickpocketing upside down. An emotional Spanish tourist has lost her boyfriend on the London Underground. Can staff help reunite them? There's a designer makeover and a catwalk fashion show for an ordinary member of the public. Pride comes to Oxford Street, but the crowds of spectators that come with it threaten to overwhelm it. Can the stewards avert an incident?
Two teenage shoplifters have been caught in an Oxford Street store. We follow the police as they have to make the call every parent dreads. There's a new store opening on Oxford Street, but will star cricketer Freddie Flintoff turn up to open it? And will the publicity photos make it to the papers on time? There's an injured woman and an intruder on the tracks for tube staff to deal with. Meet the team using an Oxford Street rooftop to make urban honey. And the Gumball Rally hits the West End, but can staff get all the cars there in time?
Police instinct brings a lucky break as the anti-theft team crack down on pickpockets. The paparazzi and celebrities are out in force for a charity launch. A tourist takes a nasty fall at the tube. Police and tube staff set about getting her patched up and on her way. And there are not one but two new restaurants opening at John Lewis. But will restaurant staff master their new hi-tech equipment in time for the opening? And, meet the Hare Krishnas, dedicated to bringing a little bit of spirituality to the world's most famous shopping street.
Pop superstar Nicole Scherzinger is coming to HMV. Can shop security cope with the crowds? We meet Chester, a homeless man who has set up home on Oxford Street. The police intend to arrest him, but when they do he's far from happy. When passenger numbers at Oxford Circus get too high, staff have to close the station. It's called manning the gates and we see how staff go about it. There are vermin on the loose above and below ground. We follow rat catcher Gary as he cracks down on rodents, while harris hawk Hope takes on feral pigeons. And, night in the department store: the staff at John Lewis complete their nightly restock.
Homeless Romanians have taken over a key underpass. Oxford Street police are given new powers to move them on. But will they go quietly? Christmas comes early as a specialist team sets about getting the street's lights up. But all doesn't go to plan. There's a major new fashion launch for a landmark Oxford Street store. Time's running out for the team tasked with reupholstering a top nightclub's seats. The black cabs of Oxford Street do their bit for UK tourism.
Things turn ugly when the Oxford Street security team deal with a disgruntled customer who is convinced she is right. John Lewis have a mountain to climb if they want to unveil their Christmas lights. Police are called when a passenger squabble at Britain's busiest station threatens to overwhelm the platforms. An experiment with live cooking threatens to go horribly wrong at an Oxford Street hotel. The buskers of Oxford Street are looking for their big break. Has one of them just found it?
The British Transport Police deal with an injured passenger and two disgruntled tourists. Is this the toughest commute in Britain? Abdi runs 13 miles a day to work on Oxford Street, but will it help him realise his dream of making the British marathon team? The clean team deal with tonnes of rubbish and the general public as they get to grips with a busy Friday night. Can a team of Irish miners stop a £1 billion London Underground project hitting the buffers? Dan and Dunya are celebrating their first anniversary by going down an Oxford Street sewer in search of a fatberg.
It's the biggest day in the street's calendar: the Christmas lights switch-on. Cheryl Fernandez-Versini has been booked to push the button, but before she gets near it, a specialist team have got to make sure everything's in place for the big moment. The Metropolitan Police pickpocket team have an eventful weekend. There's a key job for the team building Crossrail, a brand new underground railway running underneath Oxford Street. We meet the personal shopper helping the Great British public dress better. A light has gone out at a landmark Oxford Street building. The problem is, it's 400 feet above the ground.