As hospitals struggle to cope with growing numbers of older patients, Panorama investigates the challenges facing those on the front line of a social care system buckling under the strain, and reveals a nationwide shortage of home-care workers. Filming in North Wales and Liverpool, reporter Sian Lloyd meets domiciliary care company owners struggling to recruit carers because they can't afford to pay them enough, whilst others are handing back council contracts because they can't make the numbers work. At the heart of this crisis are the people waiting for care - many of them in NHS beds, fit to go home, but unable to be discharged until a home-care package can be found.
