Follows Bristol's child protection teams over the course of a year to see frontline work first-hand and explore how the crises of the last decade have had an impact on their ability to safeguard children.
Newly-qualified Susanne is working with a 'low risk' family. But even the most straightforward situations often develop into something more ominous.
Her first case is to help a family with their three-year-old son Toby, who has learning difficulties. His parents need support and advice about how to improve their parenting, as well as the conditions of their small flat. However, father Mike's hostility towards Susanne means she can't help the family in the way she would like.
