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Private Notes
Its a big day at Qantas as they hold a spectacular PR launch for the Wallabies who are flying to the World Cup in their especially painted A380 jet. At Perth airport, a customer becomes frustrated when he is unable to board a flight due to a medical condition.
We follow Emma Collins and her 22 crew as they endure a 16 hour marathon from Sydney to Dallas – the world's longest flight. Meanwhile, half way between Perth and Melbourne, a passenger on board QF772 suddenly loses consciousness forcing the flight to turn around.
In Melbourne, Airport Customer Experience Manager Mara Bianchi has the day from hell when everything that can go wrong, does go wrong with QF93 to Los Angeles. We also follow Clayton and Mr Martin (his prized pet cat) on an emotional roller coaster.
Drama in Melbourne when a very small faulty valve turns into a very large delay – and one enormous headache for Qantas staff.
In Sydney, see the chaos that goes on behind the scenes when a passenger fails to board their flight after checking in. While 200 passengers sit on board waiting to depart, ground crews deal with the pain of unloading all the bags in search of the elusive two bags.
A medical emergency in Melbourne when an aircraft lands with a suspected heart attack victim and 16 new recruits undergo emergency training in Sydney? Will they pass?
It's a full moon in Melbourne and there's madness in the air - delayed flights, angry passengers and a heart attack scare. While in Sydney, it's crunch time for new recruits as they work as flight attendants for the first time.
The world's safest airline turns 95 and puts on a star-studded party including guests Alan Joyce and John Travolta – only problem is it's 45 degrees and engineers have to keep working on the plane while the party goes on around them!
It is the world's most trusted airline, with 'the flying kangaroo' transporting more than 30 million passengers a year. We soar to new heights as we go behind the restricted lines of the airport terminal and onto the tarmac.
