At the UK company Reynholm Industries, their corporate high-rise towers are full of beautiful happy people with one success story after another. Well, except for the employees that work in the basement - the IT department. While their colleagues work in fantastic surroundings, Jen, Roy and Moss must work below ground in the dark and horrible basement, struggling to make it into normal society.
The IT Crowd is a playful and somewhat surreal look at what it's really like to be the underclass of every company - the IT Department.
Jen has to handle a difficult builder and Roy loses £20, while Moss learns how to stand up for himself against a bunch of ruffians.
Roy and Moss become involved on a new football website. Jen dates a man who resembles a magician.
When a sexual harrassment case ends wrongly - Roy turns to the streets, Moss gets a bump on the head, and Jen is looking for something new to do.
Jen makes enemies of Roy and Moss after trying to assert herself more after being named as Employee of the Month. Douglas discovers that the woman who he loves is not quite as she seems.
The boys are introduced to a social networking website by Jen.