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Private Notes
Watchdog is back with a new presenting team. Sophie Raworth and Michelle Ackerley join Matt Allwright and Chris Hollins. In episode one, five high street retailers fall short in an investigation into the fitting of child car seats, an eye surgery firm refuses to keep promises to customers about aftercare, and the rogue gardeners who march old people to the bank are chased down by Matt Allwright.
The team investigate the companies selling lists of phone numbers of vulnerable people, the ethical pet insurance firm using excuses not to pay out, and how to save money buying clothes online. Plus Matt Allwright tackles another Rogue Trader.
This edition of the consumer series features cars that burst into flames and looks at the confusion over energy bills. Plus, there is advice on how to spot phoney deals for holiday homes, and Rogue Traders confronts a rogue letting agent.
Watchdog scams the scammers in an investigation into computer virus fraud. Plus the gym that charges customers even after they've cancelled their membership, and the rogue car dealer who doesn't realise he's sold a dodgy motor to Matt Allwright's team.
The Watchdog team go undercover to investigate the car-repair industry, a high-pressure salesman is finally caught by the police in Rogue Traders, and a red button special explains the confusion over new pension laws.
In the final programme of the series, the team goes undercover to investigate what's getting in the way of some people enjoying their Christmas party.
