Season 2 begins with a look at cockpit communication and how it improved with the implementation of Crew Resource Management (CRM) in 1979. Before Crew Resource Management, the Captain was seen as a god, not to be challenged, even if crew members felt he was wrong. But before the program was enacted, many planes crashed.
Stories of people who miraculously survived air crashes, and recall their frightening experiences.
Stories of airplanes and pilots who lost the battle with weather. A terrifying truth about weather is that thunderstorms, wind-shear and microbursts can bring down planes.
Hazards posed to small planes, including bad weather, poor visibility and distractions, are examined.
A look at terrible crashes that can result from planes veering off course or poor visibility.
A look at helicopters highlights their uses for rescues and rapid responses, but also examines the unique set of dangers involved in their operation.
Technology has made flying safer, but it can fail; these tragic crashes illustrate how automation can never replace the skills of a good pilot.
An examination of three catastrophic accidents that led to major changes in the aviation industry.
The Crew Resource Management protocol is explained. Prior to it being implemented, crew members wouldn't challenge the captain even on occasions when they thought he was wrong.