While working it for comic effect, what they are actually doing is cold reading the homeowners, then "researching" information that fits into whatever that narrative is, confirming it with random syllables emanating from their "tech" apps and gee-wiz-mo's, which creates a confirmation bias, that in a reverse psych way, "empowers" the victim(s) to take control of the situation, and stop being scared, which lifts the "heavy" feeling from them. Dr Phil or Dr Oz would probably have the same effect, if they made house calls.

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