Strong, sometimes disturbing drama series that shows the darkest side of human existence. The series features work of social workers in one of the social welfare centers in a big city. Each episode focuses on a different social problem and characters struggling for help. Wiktor Okulicki, a newly nominated director of the center, is a man of acts, not words. He has been a social worker for over 15 years and during this time he faced not only numerous difficult social problems, but also went through a serious personal crisis. His co-workers, mostly young and enthusiastic idealists, meet individuals who often have to face the toughest and most depressing circumstances. They still have no doubts that they can help someone in need.