The original one-off film about agencies on the front line of the social housing crisis.
Andrew Dyke manages around one thousand tenants in Goldthorpe, Yorkshire and he likes to deal with problems in person. One tenant is suffering with a rat infestation while another texts to say sorry for leaving in a hurry and Andrew finds an abandoned cannabis factory. In Leeds, lettings agent Katie Wiggins attempts to get rid of a troublesome pensioner and her boyfriend.
In the North East of the country, former pub landlord Rob McKenzie works to track down tenants who disappear owing thousands of pounds. David Brown goes by the book as he deals with problem portfolios and after a year of warnings, he evicts two brothers from a Gateshead flat.