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Private Notes
From waste and recycling to pest control and potholes, this new series takes us onto the frontline of local council operations with the country's heroic council officers. These dedicated public servants are protecting us from hidden dangers, making sure our cash isn't wasted and tackling those blighting our communities; responding when their residents call the council. In this episode, residents in a suburban street call the council after being greeted by the shocking sight of raw meat hanging on a neighbour's washing line; the dog warden is summoned to a stray causing havoc on the streets and officers work through the night to rid the country's roads of potentially lethal taxis.
Environmental health officers battle to protect the public from food poisoning when evidence of mice is found in a takeaway. The waste management team get elbow deep in rubbish trying to solve a recycling conundrum, and the council do their bit in the battle against fuel poverty.
Local council officers intervene when tensions run high between neighbours at war over a water supply, help a whole street when their houses are overrun by mice, and respond when artists call to complain about a fly-tipper creating a blot on their landscape.
Heroic council officers respond when residents call the council about the rotting rubbish filling up their alleyways, catch a fly tipper red handed and help a small business with big ambitions.
This episode shows how local councils care for us in life and in death as Mike Gurney, head of the bereavement services team, turns detective when a resident dies alone. Environmental health officers help a resident worried by what she finds in her curry, and respond when staff and shoppers are put in danger at a cash and carry.
Local council enforcement officers respond when a family calls to complain about noisy neighbours. Meanwhile pest control officers help an elderly resident when a colony of angry wasps moves in and act fast when rats are reported running free near takeaways and restaurants.
The council's Trading Standards team crack down on sales of illegal and potentially lethal alcohol, get tough with a business that's rubbish at recycling and put their bodies on the line to rid the region's houses of fleas.
Local council officers help a resident who calls the council after discovering a water supply with the potential to make him millions in his back garden. Enforcement officers get tough with a takeaway owner with rats in his back yard and join forces with the police to crack down on off-licences flouting the law.
Fighting to right wrongs on behalf of the people they serve, local council officers are forced to call in the council cavalry to clear a driveway filled with festering refuse, take a superstore to task over spotlights keeping residents awake at night and help a young business owner turn around a troublesome takeaway.
Pest control officer Brian bravely battles the worst cockroach infestation of his career, and the council injects fresh life into the local economy by launching the careers of local entrepreneurs and helps a butcher bring a new venture to an ailing high street.
Tempers fray as the council trials a bin swap scheme aimed at saving residents money. Officers respond when locals call to complain about potholes and a hairdresser with a salon overrun with rats calls the council for help.
Council officers are shocked by a takeaway flouting food hygiene regulations. They team up with local business leaders to help a young entrepreneur achieve his dreams and work tirelessly to help the high street flourish.
Council officers stage a crackdown on rogue scrap metal traders, come to the assistance of a resident who calls the council for help with a noisy neighbouring mill and begin the unenviable task of fitting LED bulbs to the borough's many streetlamps.
The series that follows the work of Tameside Council in Greater Manchester is back. The frontline staff working behind the walls of the town hall once again do battle against those blighting our communities. In this episode the council's emergency on-call service swings into action as Travellers take over their land, a whole street of residents call the council when overgrown trees leave them in darkness, and pest control expert Brian deals with a bathroom overrun with mice.
In this episode, council officers embark on the most shocking investigation of their careers as a funeral director is arrested on serious fraud charges, they battle against Himalayan balsam choking the local park, and get knee-deep in muck while clearing waste that is posing a risk to public health.
In this episode the officers embark on a licensing operation that uncovers an ice-cream man offering his customers more than just a 99, reunite a long-lost dog with its owner and offer a lifeline to elderly members of the community who are desperate to stay in their own homes.
In this episode, council officers lose patience with the owner of a filthy takeaway, assist the police in a forensic search following a stabbing on a residential street, and take a stand against fly-tippers by calling on the local community to get involved in a clean-up.
In this episode council officers crack down on an off-licence suspected of selling illicit alcohol, work with the community to spruce up local green spaces for Britain in Bloom and deal with a flood of calls to the council as a plague of wasps descends on the borough.
In this episode council officers crack down on illegal underage knife sales, get tough on a business that's rubbish at recycling and come to the rescue of elderly residents in need through the Community Response service.
In this episode council officers get a shocking surprise when a local resident finds a rodent in their takeaway, things get heated when patrol officers attempt to keep the streets clean and tragedy strikes Manchester Dogs' Home.
In this episode, council officers turn detective when a man is found dead in his home, they attempt to convert the masses to recycling and senior management get a soaking for a good cause.
In this episode, council officers deal with homeowners living on top of deadly waste, try to help a local restaurant owner improve their food hygiene score and take a ramble across the Tameside countryside to educate locals.
In this episode, council officers come to the rescue of a whole street of residents who are worried for their health after a suspected chemical spill, turn Tameside into the seaside and use the borough's network of CCTV cameras to crack down on fly-tippers flouting the law.
The council officers are on the ball during a stadium inspection, they squeeze into a tight spot to help a householder with a rat problem, and they respond to a resident who's sick of dodging dumped dog waste next to her home.
Officers are faced with a shocking mountain of mess following the eviction of a tenant, go the extra mile when helping a resident rid mice from her home and offer support to a member of the community determined to regain their confidence.
The council set out on an undercover sting to stub out illegal cigarette sales, and pull together to prevent commuter chaos. An officer deals with a burning issue.
The team respond to a resident's call for help when wasps take over her garden, officers rid the country's roads of potentially lethal taxis and there's romance in the air at council HQ.
The chase is on as the council crack down on fly tipping, an officer makes pet protection his priority, and the team light up the skies at the largest bonfire in the borough.
Officers are shocked when they pay a visit to a business that's been trading for over 40 years, they crack down on one resident whose actions are afflicting their neighbourhood, and they endeavour to change the lives of young people in need of a head start.
The frontline officers of Wigan Council in Greater Manchester battle against those blighting the community. The Council are forced to lay down the law to protect their residents from air pollution, they pull out all the stops to rid a historical garden of some unwanted residents and proudly oversee a citizenship ceremony.
In this episode the council is called to deal with a blocked drain that proves to be a risk to public health, the licensing enforcement team targets Wigan's taxi drivers, and no stone is left unturned in a cafe's first hygiene inspection.
In this episode council officers come to the rescue when residents report rats, get their hands dirty to preserve a prized park, and when disaster strikes a street, officers step in to help.
In this episode the council take serious steps to get the borough healthy and they go on a mission to rid Wigan of grease, grime and dirt.
The council's animal welfare policy is challenged by a local businessman, officers launch an out-of-hours operation to protect local revellers, and the victim of postal scammers receives vital support as his situation spirals out of control.
Officers tackle rodents who are raiding residents' homes, go to extreme depths when a smelly flood hits a household, and team up with a group of residents to give their streets a clean sweep.
It's a four-legged frenzy as council officers hunt for illicit tobacco, the council pays tribute to a former resident whose life was tragically cut short, and one officer has a mountain to climb.
As the council get tough, will a new business owner's dreams go up in smoke? Officers re-educate residents on reasons to recycle, and twelve local dementia initiatives are given the opportunity to secure council funding.
It's a big day at Council HQ as officers organise the inauguration ceremony for the new mayor, go on a mission to rid the borough of unwanted artwork and play detective to crack the case of the unidentified waste.
Wigan Council's emergency team swing into action when a fire breaks out in a block of flats. Volunteers help the council clear a cemetery.
Wigan's frontline council officers hit the heights to tame dangerous trees, step in when residents get revved up about a rusty van and tackle a feathered foe - pigeons.
Council officers in Wigan help a resident with rats in the roof, chase fly-tippers and, after a hundred years, give a war hero the homecoming he never had.
Wigan council's frontline officers make an unannounced inspection of a takeaway, teach school children how to save lives and help to make wedding history in Wigan.
Council officers in Wigan help an ambitious young man get a foot on the career ladder, clean up a community farm, respond to residents who are ratty about rodents and investigate a complaint about fish suffering from stress.
Council officers in Wigan help residents with rubbish in their alleyways, assist police with an emergency in the middle of the night and help those dealing with dementia.
Council officers try to wipe Wigan clean of graffiti, help residents compete at the Tatton Park Flower Show and give hopeful young people a chance to win coveted paid placements with key council services.
Wigan's council officers unearth a precious collection of Egyptian artefacts, inspect a business with exotic performing animals and rummage through rotting rubbish when bin wars break out on the borough's streets.
Wigan's council officers try to mend a resident's ceiling and her faith in the council. A new fish and chip shop owner faces her first inspection and love is in the air when registrars try to marry five couples in one day.
Wigan's council officers crack down on shopkeepers selling alcohol to children, deal with dangerous dumped waste and try to help tired residents in a flap about a cockerel disturbing the peace.
Fly tippers pose a problem for council officers in Wigan. History and heroes combine as the council names new streets, and as residents take part in a 10K run, officers step in to track down a missing person.
Council officers in Wigan protect the planet from a potentially dangerous chemical cocktail and use the full force of the law against a noisy neighbour.
Council officers in Wigan battle against rubbish and rodents in a backyard, inspect the health of all creatures great and small at an agricultural show and assess the safety of adrenalin seekers at a motocross track.
Wigan council brings a young offender and their victims together in a bid to preserve the peace, investigates complaints about a noisy fairground and helps a young man fulfil a lifetime's ambition.
Officers working for Wigan council battle to bring new business into the borough, provide safe foster homes for young people and fight the elements on a PR offensive.
