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Private Notes
Whether following a road accident or a fall, injuries caused by impact, called trauma, are complex cases to heal. Generally, the lesions are multiple and the hospital stay is very long.
Obtaining a diagnosis or seeing the effect of a treatment takes time. Doctors must demonstrate patience, listening and empathy, despite busy days, stress and setbacks.
Intensity has many faces. It is found in the urgency of medical procedures, in the complexity of an intervention, in the emotional reaction of patients or loved ones, as well as in decision-making in a context of uncertainty.
Any ordeal is best overcome with compassion. Doctors at the Hôpital du Sacré-Coeur-de-Montréal use it to build a bond of trust and thus reassure their patients and their loved ones. These human relationships are rewarding.
Doctors never give up on their patients. They support them with humanity until their recovery potential reaches its full potential, without exerting themselves. Throughout the process, they agree with them on the limits to be respected.
Preserving privacy in a hospital emergency room is rather difficult, admits Dr. Marie-Michelle Robert, emergency physician. She must touch and fully examine patients who meet her for the very first time.
Surgery is learned through a mentoring process. Dr. Étienne Bourassa-Moreau, orthopedic spinal surgeon, must perform a complex operation. Dr Patrick Bellemare is surrounded by several learners.
