Angela Rippon, Gloria Hunniford and Julia Somerville return with the consumer affairs show, resolving issues reported by viewers around the UK. They begin by opening a drop-in pop-up shop in Gateshead, test the claims made by a cash-for-gold company and meet a woman struggling with soaring insurance premiums.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate consumer complaints about banks, meeting a woman who is angry that thousands of pounds from her account seem to have been misplaced. Plus, a look at why many family businesses face closure because of a product sold to them by banks and whether the financial institutions can repair their damaged reputations.
Gloria Hunniford, Angela Rippon and Julia Somerville test a way to cut the cost of car insurance and meet a family forced out of their home due to a contract's small print. They also find out how an important part of a holiday is not always covered by travel insurance, and a man's campaign to transform an entire industry.