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TED Talks: Season 2018

2018x223 Tamekia MizLadi Smith: How to train employees to have difficult conversations
TV-PG

  • 2018-07-20T04:00:00Z on YouTube
  • 15 mins
  • United States
  • Documentary, Special Interest

It's time to invest in face-to-face training that empowers employees to have difficult conversations, says Tamekia MizLadi Smith. In a witty, provocative talk, Smith shares a workplace training program called "I'm G.R.A.C.E.D." that will inspire bosses and employees alike to communicate with compassion and respect. Bottom line: always let people know why their work matters.

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