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The X-ray team celebrate summer by investigating everything to do with holidays. Rachel takes up the case of the couples who didn't get the holidays they paid for from a major online travel agent. Omar Hamdi finds out your rights if you can't take your holiday because of civil unrest or terrorism. Lucy Owen determines if Geocaching is the way to keep the family entertained over the holidays without spending a fortune. Plus at a campsite in Bala in Gwynedd, the team learn about security and cooking while camping.
The X-Ray team go undercover to expose a bogus nurse offering cut-price Botox treatments in her kitchen. Omar Hamdi is in Wrexham to meet customers of a travel giant who have struggled to get the compensation they are due after their flights were delayed. Lucy Owen checks out the prices at airport shops. Do they really have better prices than the high street? Rachel Treadaway-Williams goes mountain biking in Snowdonia. Could it be a cheap way to keep the family occupied over the long summer months? And - how clean is your ice cream - we subject Welsh seaside ice creams to bacteriological tests.
The X-Ray holiday series continues with an investigation into claims that cheap sunglasses can damage eyes. We bought sunglasses costing between £1 and £10, and carried out scientific tests on them. Lucy Owen investigates a bus company which lost a passenger's luggage and didn't pay compensation. We get some expert advice on how to keep your picnic fresh and safe to eat on a blazing summer's day and get some tips on saving money when you hire a car on holiday. Could fishing help families while away those long summer days? Omar Hamdi gives it a go.
X-Ray is back for new series, starting with a scams special. Lucy Owen meets new university students in Swansea, and finds out about the latest tricks criminals are using to fool people into handing over their cash. Rachel Treadaway-Williams investigates a sophisticated scam where fraudsters used 'number spoofing' to convince a man from Newbridge that he was speaking to his bank. He transferred more than £50,000 of his savings before realising he'd been duped. Omar Hamdi tries out the latest futuristic phone boxes to appear on the streets of Swansea. And are you addicted to your smartphone? Lucy challenges a family from Barry to change their habits for a week.
Lucy Owen visits Conwy, the first council in Wales to introduce monthly household waste collections, to find out what residents think of the new scheme. In Aberdare, Omar Hamdi finds out how food waste can be used to power our homes. Rachel Treadaway-Williams is in Port Talbot, where an elderly man paid more than £40,000 for a garden makeover which didn't live up to expectations. Plus the number of potholes has reached record levels - the team have some tips on what to do if you drive over one.
Rachel Treadaway-Williams investigates an organisation collecting on the streets of Wales which claims to help children with cancer. In Tonypandy, Lucy Owen meets a disabled man who is unable to drive in and out of his garage thanks to a telegraph pole. And in Newport, Omar Hamdi visits a government auction where goods under the hammer include cars and luxury watches which have been lost, stolen or confiscated from criminals.
Rachel Treadaway-Williams meets the residents who are fed up with bumpy roads and pavements full of potholes on their housing development near Bridgend. The team is on the trail of an online fraudster advertising cars which don't exist. Omar Hamdi is in Haverfordwest to find out why a bowls player's birthday present hasn't turned up seven months after it was ordered. Plus, almost 100,000 emergency food parcels were distributed to Welsh families last year. Lucy Owen visits a food bank in Port Talbot to find out more.
In a travel special, Omar Hamdi takes to the skies to check out a website which makes travelling by private plane affordable. Rachel Treadaway-Williams meets a woman from Penarth who was faced with a £50,000 bill from an American hospital when she broke her leg and her travel insurance company failed to pay out. A Porthcawl couple reveal how they spent their life savings on a disastrous, dangerous loft conversion.
Do dogs prefer home-cooked food? Omar rustles up a dog's dinner and investigates the trend for home cooking for your pet. Rachel meets a woman who took her prized Porsche to a local garage - only to find they'd been driving it at nearly 90mph down country roads. The programme has the dashcam footage. Lucy finds out how easy it is to hack the latest smart home technology - from doorbells to baby monitors. And the plumber who failed to finish a job, leaving a couple without a bathroom for months.
Omar Hamdi gets a taste of a vegan lifestyle - and gets some nutritional advice. Rachel Treadaway-Williams investigates a mobility company which failed to deliver the goods to an elderly man in Abergavenny. And external wall Insulation is supposed to cut your energy bills and keep your house warm. Lucy Owen meets two homeowners who say their Carmarthenshire home is now leaking and damp after insulation was installed.
Lucy Owen gets some pre-Christmas advice on couriers and on posting parcels, as well as getting a tour of the lost post at the biggest sorting centre in Wales. Omar Hamdi meets some unhappy customers of one well-known courier. Rachel Treadaway-Williams investigates a company which offered a computer grant scheme to a community gym in Holywell but failed to deliver the goods. Plus Lucy also meets a couple who are trying to get their insurance company to refund £5,000 after they had to cancel a holiday to the US due to illness.
Rachel investigates a hard-selling home-improvement company and meets a pensioner who felt under pressure to spend thousands. Omar gets all wrapped up in Christmas and finds that not all Christmas paper can go out in the recycling. He'll have a handy guide.
Lucy Owen investigates fitness trackers - the must have accessory for the health conscious. But how accurate are they? She investigates with the help of scientists at Aberystwyth University. And, in another investigation, Lucy explores her family tree to find out how accurate online DNA tests are in tracing her very international heritage. heritage. Omar Hamdi looks at the small print on a travel agent's advert. How small is small print allowed to be?
X-Ray goes undercover with two wheelchair users to expose the shocking lack of disabled facilities in some of Wales's top night spots. We met the rugby fan who thought she was getting a good deal on tickets for the Six Nations - only to find she had paid way over the original price. And the electricity supplier that is having problems telling the difference between a business and a family home.
Do you have to throw it away? Lucy meets a new army of people fighting the throwaway society by volunteering as repairers. And Rachel catches up with a cowboy builder facing justice at last.
Rachel meets a couple who paid nearly £50,000 for a conservatory that then had to be knocked down. Omar investigates the latest celebrity-backed internet sensation – chewable vitamin tablets that claim to help give you amazing hair at a high price.
The programme investigates the parking attendant who is breaking the rules. Omar investigates the phone shop with some appalling reviews and some very unhappy customers. And Lucy comes to the rescue of a family who've been having problems with a memorial mason
The cowboy call centre bosses in court. Rachel investigates the company at the heart of the latest Welsh scandal. The Elvis suit that left a fan All Shook Up. Now he wants to return it to sender. Plus, the fabulous executive homes with black markings down the walls.
X-ray returns with a new series. Lucy Owen visits one of Wales’ most popular visitor attractions, Portmeirion, to find out how best to find a holiday bargain, and avoid the scammers selling bogus holidays. Rachel Treadaway-Williams meets the woman who was conned into giving a dating fraudster forty thousand pounds. And with the clock ticking, Omar Hamdi has advice on beating the PPI deadline.
For the past three months, local residents in the Pembrokeshire village of Trecwn have been supplied with bottled water, as their domestic supply contains high levels of iron and often smells strongly of chlorine. Rachel Treadaway Williams investigates. deners, including Radio 2’s Terry Walton, put a variety of alternative slug deterrents to the test at their allotment in Llwynypia. And with the deadline for claiming PPI this summer, Omar Hamdi has all the advice on how to check if you are owed money and how to claim.
Welsh consumer magazine presented by Lucy Owen, Omar Hamdi and Rachel Treadaway-Williams. Lucy Owen heads to the Brecon Beacons to find out how to be a responsible tourist, with advice on safety, walking dogs and how to make sure you clear up your rubbish. Omar sets up his own cupcake business – but it’s all part of an investigation into the dodgy world of fake reviews. And Rachel hears from two families angry about the prices charged by a plumbing firm.
Welsh consumer magazine presented by Lucy Owen, Omar Hamdi and Rachel Treadaway-Williams. With many communities now recycling and avoiding plastics, Lucy Owen visits plastic free homes and shops in Menai Bridge, and Omar Hamdi meets two women determined to recycle products that aren’t accepted by most council schemes. And Rachel Treadaway-Williams meets a Newport man who spent nearly fourteen thousand pounds on a dangerous camper van.
Welsh consumer magazine presented by Lucy Owen, Omar Hamdi and Rachel Treadaway-Williams. Lucy heads to the sea side to learn about the dangers of cold water shock from the RNLI, while Omar is in the lab checking out what’s actually in the ice cream in your freezer. Rachel investigates a problem with festival tickets.
Welsh consumer magazine presented by Lucy Owen, Omar Hamdi and Rachel Treadaway-Williams. Omar Hamdi inspects the work of a Swansea builder, whilst Lucy Owen hears the arguments for and against cyclists taking out insurance.
X-Ray’s new series powers up with Steffan Powell looking at the cost of online gaming, and the team getting money back for families whose holidays were cancelled during lockdown. And how would you feel if your most personal data – things like wills or family photos - were shared with a complete stranger? Rachel Treadaway-Williams investigates a shocking data breach by one of our biggest electrical firms. There’s also justice for two rogues who've ended up in court.
Mo tries out an e-scooter as he finds out about plans to bring them to Welsh cities. The programme hears from a family left divided by the building work on their new home, and Steffan also gets a dummies’ guide to wearing a face mask.
X-Ray is back on the case of a builder with a string of unhappy customers, Steffan investigates romances frauds – hearing from the police and a victim.
Rachel investigates a landscape gardener with a string of unhappy customers. The team is helping get money back for viewers, there’s news on a scam that targets you and then your friends, and Steffan finds out about new laws governing the use of drones.
Rachel is looking into a plumber whose charges are a shock to the cistern. The team is helping get money back for viewers, Mo is on the case of some missing family memories and Steffan is finding out how accessible the latest gaming consoles are to people with disabilities.
Rachel hears from a family worried about cracks in a home that’s only a few years old, we investigate the risks of travelling abroad for cosmetic surgery, and Steffan takes up the case of a family charged for Covid tests that never happened.
X-Ray looks at the online marketing schemes making some eye-opening nutritional claims, and we’re in Snowdonia finding out about how they’re tackling the issue of light pollution, as well as investigating the lights that claim to help reduce it.
X-Ray is on the case of some leaky building work done by a well-known Welsh company, and we hear from couples feeling let down by a wedding venue. We’ll also be helping some sports fans trying to get their flight money back.
X-Ray goes undercover to investigate illicit cigarette sales in one of our biggest cities, and Rachel is looking into the scams that you’ve been in touch to tell us about.
X-Ray hears from a grieving family who feel badly let down by a builder, there is a comeuppance for some double-glazing cowboys, and the programme tries to get flight refunds for some unhappy holidaymakers. With Lucy Owen, Rachel Treadaway Williams, Steffan Powell and Mo Jannah.
Rachel investigates a handyman with some very unhappy customers, while Steffan hears how businesses’ Instagram accounts are being targeted by hackers.
X-Ray hears from unhappy customers of a firm that offered to sell their caravans, Steffan is investigating the latest way to pay for goods online, and the programme takes a look at dodgy emails that use the names of some of our biggest high street stores.
X-Ray goes undercover to catch a fly-tipper who’s been dumping rubbish on our streets, and Mo is finding out just how powerful the cameras are on our phones.
X-Ray helps holidaymakers fighting to get their money back after a travel firm went under, Steffan goes wild camping, and Mo meets a family who have had a nightmare experience after spending tens of thousands on building work.
X-Ray investigates the huge growth in thefts of catalytic converters from cars, we’re looking at the impact social media filters are having on young people and finding out about the takeaway food services being run from people’s homes.
X-Ray investigates a roofer with some very unhappy customers, hears from a young football team trying to get their money back and looks at the problem of doorstep crime.
X-Ray investigates a home improvements business that has customers up in arms and celebrates the programme’s 20th birthday with a look back at some the best bits. There is also a look at how the pandemic has accelerated our switch away from hard cash, and what that could mean for people.
X-Ray investigates a data breach at one of our biggest high-street names, Mo reports on a devious scam that has cost one man tens of thousands of pounds, and we hear about one viewer’s legal victory over a debt-collection firm.
X-Ray looks into complaints about a website offering driving lessons, Mo has an investigation into e-scooters and it’s ten years since we started charging for carrier bags in Wales.
X-Ray follows Trading Standards as they check takeaway food for potentially dangerous allergens, and there’s advice on how to get financially fit.
X-Ray looks at the growth in fake-up, or counterfeit make-up, and asks how to spot it. There are top tips for safely buying puppies, and we're hearing from electric car drivers in Wales about their experiences.
X-Ray follows a team investigating blue badge fraud - people who park in disabled spaces when they shouldn't. We also hear from some unhappy customers of a coach holiday firm, and we look at the future of central heating for our homes.
X-Ray hears how identity theft was used to take a man's home. We're helping the customers caught up in a sofa saga, and finding out about a very nasty phone scam.
X-Ray investigates complaints about a firm that offers to help you get a tax rebate and we are helping a family whose power bill was shockingly high.
The Welsh consumer show fighting for your rights. With Lucy Owen, Rachel Treadaway-Williams, Emily Nicole Roberts, Steffan Powell and Mo Jannah.
X-Ray reports on a rogue trader who is behind bars after taking half a million pounds from his victims, while Mo finds out about a wind turbine that’s owned by local people.
X-Ray has a special investigation into a call centre and its practices and we hear from a music fan battling for a refund after a ticket nightmare.
X-Ray sends a team undercover to investigate illegal e-cigarette sales. We help a viewer who has been without heating for months, and Mo is off to the gym.
X-Ray hears from some very unhappy customers of a landscaping firm, and we’re helping a woman who’s been without heating for months after issues with her power company.
X-Ray hits the road to investigate complaints about a coach firm, and we’re hearing from some neighbours whose identities have all been stolen and used to buy mobile phones.
X-Ray hears from some unhappy homeowners living on two new estates, and we’re investigating complaints about a firm that offers to help you get money back on your taxes.
X-Ray is looking into carbon monoxide alarms and warnings about ones that don’t work. Are indoor markets bouncing back after all the restrictions of the pandemic?
X-Ray looks at rising energy costs, there’s more on people’s addresses being used without their consent by rogue companies, and the real life risks from virtual reality gaming.
X-Ray is investigating complaints about an energy company, and hearing how old public toilets are being turned into cafes.
X-Ray starts its new series in Newport, with an investigation into an accountancy firm with a string of angry customers and news of two rogues who are now behind bars.
X-Ray is in Llandudno, answering your questions on how best to have work done on your garden, as well as following trading standards as they check for illegal alcohol sales.
X-Ray is in Wrexham with an expert answering your consumer questions. We go undercover to see if tanning salons are breaking the law, and we hear from a viewer who's had a nightmare with their electric car.
X-Ray kicks off its new series in Prestatyn, with Rachel investigating a home improvements firm with some very unhappy customers and Bethany taking a look at the future of virtual reality.
X-Ray is in Pontypridd, hearing about a couple's battle over travel insurance for their cruise. There is also a look at the sale of legal products derived from cannabis plants in Welsh shops.
X-Ray is in Cwmbran, hearing from the unhappy customers of a builder, and we'll be asking some new parents to try out reusable nappies.
X-Ray is in Cwmbran, hearing from the unhappy customers of a builder, and we’ll be asking some new parents to try out reusable nappies.
X-Ray is in Abergavenny with an investigation into a devious scam involving shipping containers, while Lucy finds out about the benefits of DNA tests for dogs.
X-Ray is in Newport, with the latest on rogue companies that use people's home addresses without their knowledge. Mo looks at how sales of vinyl records are booming.
X-Ray is in Llandudno, with an investigation into a home improvement firm with some seriously unhappy customers and Mo grabs some popcorn to find out all about the success of community cinemas.
X-Ray goes undercover in Caerphilly to look at the problems wheelchair users can face accessing public transport.
X-Ray is in Port Talbot, hearing about a building firm with some very unhappy customers. And how one couple's data went walkabout when they bought a new laptop.
X-Ray is in Swansea, investigating how one man is being bombarded with thousands of letters demanding money for businesses he’s never heard of. Also, a new live online shopping experience.
X-Ray's in Rhyl, hearing how filling up with diesel turned into a nightmare for some motorists, and about one man's battle with the sat nav systems that guide drivers to his home.
X-Ray is in Llandovery with an investigation into a children's charity, and a look at the craze for cakes that look like everyday objects.
X-Ray is in Porthcawl for its final programme, hearing from the unhappy customers of a builder, helping a viewer get their money back and looking back at 22 years of the series.
