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At Your Service

Season 6 2014

  • 2014-01-05T20:30:00Z on RTÉ One
  • 25m
  • 3h 20m (8 episodes)
  • Ireland
  • English
  • Documentary
Expert hoteliers, Francis and John Brennan from the 5 star Park Hotel Kenmare, give business makeovers to a selection of B & B's, guesthouses and small hotels throughout Ireland that need urgent help with a range of different problems. The Brennans bring years of experience of running a successful hotel and they hope to inspire others to up their game and bring in new business. The Brennans' advice covers all areas; they look at staffing, analyse catering arrangements and suggest new menus, they inspect every room and advise about redecoration (both inside and out) and they look for new ways to exploit the less obvious assets of each property.

8 episodes

Season Premiere

2014-01-05T20:30:00Z

6x01 Breathnach's, Coachford, Co. Cork

Season Premiere

6x01 Breathnach's, Coachford, Co. Cork

  • 2014-01-05T20:30:00Z25m

Mary Cronin is the 6th generation to run Breathnach’s in Coachford and though times are tough she needs to make the business a success or it’s not going to survive for the next generation of her family. Ably assisted by her sprightly mother, she’s currently operating a supermarket, pub and café. She’s called in the Brennans to look at the defunct 10-room hotel in the upper floors of her building. The Brennans quickly realise that the Cronins need a brand new business model if they are to survive – and it’s not what the Cronins are expecting.

2014-01-12T20:30:00Z

6x02 Beaulieu House, Drogheda

6x02 Beaulieu House, Drogheda

  • 2014-01-12T20:30:00Z25m

Francis and John Brennan are called in to help restore the fortunes of a historic country pile, Beaulieu House in Drogheda. Cara Konig’s mother died recently and she has taken on the role of running Beaulieu House, but it’s hugely costly and not making any money. Cara’s hoping to open three B&B rooms and Francis will be her very first guest. However, it doesn’t take long for the Brennans to figure out that the big money will not to be made from a few rooms, but from using the whole house for weddings and events

2014-01-19T20:30:00Z

6x03 Millstreet Country Park

6x03 Millstreet Country Park

  • 2014-01-19T20:30:00Z25m

It’s a first for hotel experts John and Francis Brennan when they come to the rescue of a Country Park. There are three things you need in business; location, location, location – and Millstreet doesn’t have any of them. The park has a remote situation on a mountainside and it’s well off the beaten track when it comes to attracting visitors. But it’s essential the Brennans find a solution to the park’s woes – it faces imminent closure if it cannot improve the number of people coming through its gates. The pressure is on …

6x04 Oranmore Castle, Co. Galway

  • 2014-01-26T20:30:00Z25m

Leonie Finn owns a castle – Oranmore Castle in County Galway. She’s an artist following a dream that started when her mother took ownership over 50 years ago. Leonie wants to make the castle sustainable for future generations but at the moment it’s not making a penny. It’s got a handful of bedrooms that Leonie’s considering letting out as B&B accommodation. But given their very poor condition the Brennans immediately realise there’s no chance they can be rented out. However, they believe there is a market for visitors to an authentic Irish castle and that there’s money to be made from the cottage in the grounds. But the Brennan’s biggest challenge is knocking some commercial nous into artist Leonie.

6x05 Tinahely Farm Shop, Co Wicklow

  • 2014-02-02T20:30:00Z25m

Another first for the Brennan brothers. The business challenges for John and Francis continue when they are asked to help a struggling Farm Shop in Tinahely, Co Wicklow. The Farm Shop has been open for two years but is failing to earn enough income to support Philip and Rebecca Hadden and their three young children. To make matters worse, they have an array of farm animals which are eating all their profits! John and Francis want the Haddens to double their turnover and they come up with some novel ideas, including opening the first indoor beach in Wicklow!

John and Francis Brennan as they’re called in to help improve visitor numbers at Cloughjordan Eco-Village and to ensure the future success of Django’s, the village hostel. The eco-village wants to put itself on the eco-tourism map of Ireland and attract more people to its courses, but the Brennans are worried that no one knows the eco-village exists. The 40-bed hostel is struggling to survive and has to improve business or could face closure. Can the Brennans find sustainable solutions?

6x07 New Park Hotel, Athenry Co. Galway

  • 2014-02-16T20:30:00Z25m

John and Francis Brennan attempt to help Louise Feeney who is 32 and taking over from her mother to run her family’s 11-bedroom hotel in Athenry. The hotel is badly in need of an update and Louise wants to put her own stamp on the business. This is her chance to get the hotel into shape for the future but Louise has an awful lot of work to do – from tackling her tired tearoom to revamping the bland bedrooms. But times are tough and Louise has to make every penny count, so she faces some hard choices.

Top hoteliers John and Francis Brennan continue their mission to help independent hospitality businesses and tonight they’re thinking big.

28-year-old Patrick Treacy comes from a family of hoteliers and he’s just taken over his first hotel, which he’s bought out of receivership. It’s a major operation and although he has a healthy half million-euro budget to spend, there’s an awful lot of work to be done. As well as redecorating over 150 bedrooms, Patrick also needs to revamp his huge function room, update his restaurant and renovate his bar… all whilst staying open and keeping his customers happy. It’s a mammoth task – is Patrick up to the challenge?

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