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Private Notes
The team investigates the seriously written-off cars patched up and put back on the road, and asks why e-bike batteries, withdrawn for being a fire hazard, could still be on sale.
When an algorithm banned one woman from opening an online account because her surname was McManus, she asked Rip Off Britain for help!
The team meet one man worried that the £300k he spent on rare whisky might have vanished after the investment firm went bust.
Priced off the road: the young drivers handed a car insurance price hike in the middle of their policy.
The team investigates the holiday deal websites whose offers were very different to what was advertised.
From shockingly incorrect bills to broken smart meters, bad customer service to impossible debts, the Rip Off Britain team challenge the energy industry and the government.
The team meets a couple at loggerheads with a developer after finding soaked plaster and a beetle infestation in their new-build home.
How one tech giant’s phone insurance will only pay out if thieves don’t switch off the tracking software on your handset. And the people forced to pay for items that never arrived.
Could the biggest change to landlines in generations leave you without a phone or broadband? And the new plans that might bring private parking operators into line.
The hacked hotel emails that could cost you your holiday. Also, the team meets a woman who felt abandoned by her cruise company when illness struck on board.
Gloria Hunniford, Angela Rippon and Julia Somerville hear from the young people who thought they were dabbling in investments but instead ended up unwittingly money-laundering.
The team tackle more bad practice, including debunking the claims of a slimming pill magazine that says you’ll lose a stone in a week.
The dogged debt collectors who won’t give up – even when you don’t owe them anything. And the missing mail causing huge headaches and leaving you out of pocket.
Life savings gone and no refund – why your choice of bank could make all the difference if you lose out to scammers.
The tour operator that one couple say really let them down when their coach transfer took a turn for the worst.
