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Private Notes
Alex drops in to help 69-year-old Alan, who hoped that the Crown would set him up for retirement, but has found himself working all hours for no profit. Shocked by what she finds, Alex refuses to check herself in.
Retired couple John and Ilona spent thousands on this ten-bed hotel, but occupancy is below 10%. Alex has a plan.
Alex Polizzi offers candid advice to owners of struggling hotels and guest houses. First the first time, Alex tackles two hotels at once - a country inn in the Scottish borders with new and disengaged owners, and a guest house in Cambridge whose owner is reluctant to modernise.
Jon was left this 13-bed hotel with stunning views by his late mother, but occupancy is flagging and he has fallen out with the young couple who live in and manage the property. Alex must mediate a massive fall-out to try to get everyone back onboard.
Life at this 11-bed country house may be idyllic, but the business is not. Retirees Val and Nick need to rebrand and rejuvenate, but Alex has a job convincing them of it before the reviewers arrive.
The Hotel Inspector helps out a former city high-flyer whose dream of running a dog-friendly, local pub in the countryside has gone off the rails.
Alex Polizzi visits Eastbourne's the Sheldon, where owner Judith is doing nothing to make her business stand out from the competitive seaside crowd. With Judith's help, Alex gets busy rebranding the Sheldon as a family B&B in time for the all-important summer season.
