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A money-saving special for anyone who overspent at Christmas. A team of top financial experts offer advice on easy ways to cut down on bills, negotiate better deals and shop more efficiently. The aim is to knock at least £1000 off your yearly spend in 2015 - but could you save even more?
As water companies issue drought warnings, what are they doing to stop leaks? Plus, the dangers of putting your property in self-storage units, and the best-selling computer game that could cost you dearly.
Stories featured include the security flaw that allows thieves to drive off with a popular family car, the all-inclusive resort where guests have suffered food poisoning, and the hunt for the UK's worst savings account.
Are petrol companies fixing the price that drivers pay at the pumps? Plus an undercover investigation into the UK's largest chain of pet stores, and the company that pressure-sells burglar alarms to the elderly.
Why you could be landed with a bill for thousands of pounds if your mobile phone is stolen. Plus new-build homes that are riddled with faults, and the savings accounts that leave you worse off.
The people unable to get mortgages and loans because of mistakes on their credit files. Plus, the pharmaceutical companies that charge different prices for the same drugs.
Why homeowners face a hike in insurance premiums to cover potential flood damage - even if their properties are in low risk areas. Plus the mistakes on your credit file that could lead to you being rejected for a mortgage or personal loan.
Caught on camera: the mobile phone companies making false promises to customers.
How some airlines are sidestepping new rules to compensate passengers for delayed flights.
Anne Robinson, Matt Allwright and Chris Hollins present the consumer investigation show, exposing rogue traders and fighting for people's rights. They look into the energy supplier that gets its bills wrong yet still calls in the bailiffs, the garages forcing customers to pay more by falsely failing MOTs and the chemical ingredient in widespread use across the cosmetics industry that could cause an allergy epidemic.
Anne Robinson addresses more consumer concerns, including a report by actor Richard E Grant, who investigates the car fault that could have put his daughter's life in danger. There's also a look at the travel company that needs to brush up on its geography after promising its customers a holiday in Portugal - only to send them to Spain. Co-presented by Matt Allwright and Chris Hollins.
Anne Robinson, Matt Allwright and Chris Hollins present the consumer investigation show, exposing rogue traders and fighting for people's rights. They report on the pram that suddenly collapses - with the baby still inside - and reveal how mobile phone companies are cashing in on the cost of making calls abroad.
Anne Robinson, Matt Allwright and Chris Hollins present the consumer investigation show, including a report from Oz Clarke on the truth about supermarkets' discounted wine and the latest on the programme's energy campaign.
Anne Robinson, Matt Allwright and Chris Hollins present the consumer investigation show, inviting senior representatives from major energy companies to answer viewers' questions on why prices look set to rise again.
Anne Robinson, Matt Allwright and Chris Hollins present the consumer investigation show, looking into packaged bank accounts and the rising cost of train fares.
The team look at a major car manufacturer's claims regarding the safety testing of its vehicles. Plus, the high street sports retailer not playing fair with their pricing policy, and the chemical ingredient in household paint that is being linked to an allergy epidemic.
The team look at the risks of buying tickets on online resale sites and offer top tips on how to avoid excessive holiday costs this half term.
The team discover how some insurance companies are failing flood victims. Plus Kate Bush - her concert is a sell out, but if you got a second-hand ticket will you be able to get in? Plus the dangers lurking at a well-known holiday park.
The team discover why private health screening could do more harm than good.
The team expose the private parking companies who still haven't cleaned up their act. Plus, why private health screening could do more harm than good.
The team investigate the diet pill that's more likely to lose you money than weight.
The team investigates a car suspension system that's breaking after just a few years.
The team investigates the major hire car company who are not playing fair with pricing.
The team investigates the prams collapsing with babies still in them.
The team investigates the major security weakness affecting thousands of popular cars.
Celebrating 30 years of Watchdog, faces from the past and present share their favourite memories from three decades of fighting for consumer rights.
Claudia Winkleman speaks for the first time about the tragic incident last year where her daughter's fancy-dress costume went up in flames, leaving her badly burnt. The team investigates what makes fires of this kind so devastating and calls for the rules on safety testing to be changed.
The team investigate one of Britain's biggest house builders after a number of owners complain that their dream homes have turned into nightmares. They also find out what the new pension rules really mean.
The team reveal the secrets of the private parking industry, ask why some supermarkets still aren't going far enough to ensure your chickens are safe, and investigate the mobile phone company that has been losing your telephone number.
The team investigate the premium cars that'll cost you a fortune in oil, the mobile phone company that keeps losing people's numbers and the internet retailer's annual charge that customers don't know they've signed up to.
The team investigate teeth whitening by unqualified staff and the customers charged for cab journeys they say they never took. Money-saving expert Martin Lewis shares a few precious tips.
The team investigate the hacking scandal surrounding online cab company Uber and also discover how to avoid being scammed on your summer holidays.
The team investigate the windscreen repair and replacement company that's not all it's cracked up to be and reveal the consumer scams you could face if you holiday in Europe this summer.
Watchdog is back with a new presenting team. Sophie Raworth and Michelle Ackerley join Matt Allwright and Chris Hollins. In episode one, five high street retailers fall short in an investigation into the fitting of child car seats, an eye surgery firm refuses to keep promises to customers about aftercare, and the rogue gardeners who march old people to the bank are chased down by Matt Allwright.
The team investigate the companies selling lists of phone numbers of vulnerable people, the ethical pet insurance firm using excuses not to pay out, and how to save money buying clothes online. Plus Matt Allwright tackles another Rogue Trader.
This edition of the consumer series features cars that burst into flames and looks at the confusion over energy bills. Plus, there is advice on how to spot phoney deals for holiday homes, and Rogue Traders confronts a rogue letting agent.
Watchdog scams the scammers in an investigation into computer virus fraud. Plus the gym that charges customers even after they've cancelled their membership, and the rogue car dealer who doesn't realise he's sold a dodgy motor to Matt Allwright's team.
The Watchdog team go undercover to investigate the car-repair industry, a high-pressure salesman is finally caught by the police in Rogue Traders, and a red button special explains the confusion over new pension laws.
In the final programme of the series, the team goes undercover to investigate what's getting in the way of some people enjoying their Christmas party.
Watchdog is back on air this week for an eight week run, with a new look and new regular items. Matt Allwright, Sophie Raworth, Michelle Akerley and Nikki Fox who were all involved with the last series and are returning, and joining the team is BBC business reporter Steph McGovern. The news series be investigating and exposing large companies mistreating consumers as before and Rogue Traders returns as an integral part of the show with Matt tracking down and confronting the rogues. This week the team reveal the dirty conditions of your weekly shop. Also the family car catching fire, how to stop nuisance calls and a Rogue Trader is confronted for pressure selling to the over 70s. Matt and Sophie present from the new Watchdog Dome outside New Broadcasting House. Michelle and Nikki will report on our consumer investigations and Steph leads a new strand Team Watchdog, supported by consumers who have signed up to take part in experiments each week to investigate if we're all getting value for money.
This edition features a high street optician making health claims it cannot prove and advice on getting value for money on broadband internet. Meanwhile, Matt drops in on the boss of a rogue company that pressure-sells reclining chairs to elderly people.
Buying something from an online deals site? You could end up with fake products.
A major nationwide investigation raises some worrying questions about a national roadside assistance company. Team Watchdog tests whether it's cheaper to fix or throw away broken household appliances, and Matt tracks down and confronts another Rogue Trader.
Matt Allwright, Sophie Raworth and the team examine ways people can make savings on their energy bills over the winter.
This edition of the consumer series investigates reports that some internet dating sites are posting members' pictures and profiles on other websites. There is a look at how to get the best value for money on a tank of petrol, and Matt Allwright confronts another rogue trader.
Consumer series. Matt Allwright, Sophie Raworth and Steph McGovern investigate a device that prepares your baby's bottle and one of the UK's largest caravan park companies. Matt also catches up with some more Rogue Traders.
Consumer series with Matt Allwright, Sophie Raworth and Steph McGovern.
Matt Allwright, Steph McGovern and Nikki Fox return with a new series of topical reports and investigations, battling on behalf of viewers and holding the big companies to account, live from the programme's newhome in Salford. Among the stories, a look into very familiar high street names uncovers shocking results, and, with all of us being encouraged to fit a smart meter in our homes, an alarming concern is revealed. Also, as the team goes undercover in search of more rogue traders, a company is caught training new recruits to deliberately target the elderly with a product costing thousands that they don't need. Plus, there's advice on the latest consumer stories in the news.
Matt Allwright, Steph McGovern and Nikki Fox return with topical reports and investigations, battling on behalf of viewers and holding the big companies to account, including a test into whether one of the country's most familiar companies is offering new customers a service it knows it can't deliver. And after meeting people who have been scammed out of tens of thousands of pounds, Nick Hewer asks if the banks are being unfair in how they handle such cases. In Rogue Traders, a plumbing firm's outrageous overcharging is exposed, and lab tests reveal more of Britain's dirty secrets. There is also live consumer advice, and the latest on stories making news.
The team meet people whose vehicles have suddenly lost power in the middle of the road and ask if one car giant's efforts to fix a problem are creating a more worrying concern. The results of hygiene tests into a business used by millions are revealed. And in Rogue Traders, the pressure sales techniques of a mobility furniture company are exposed after claims it uses a misleading medical survey to trick its way into old people's homes.
Matt Allwright, Steph McGovern and Nikki Fox return with topical reports and investigations, battling on behalf of viewers and holding the big companies to account, including a phone giant whose mistakes have led to disastrous consequences far beyond what you would expect. The team uncovers shocking practices of another Rogue Trader, and guest reporter Brian Blessed uncovers surprising secrets about some everyday appliances.
Matt Allwright, Steph McGovern and Nikki Fox investigate dramatic new developments in an alarming story the programme has investigated before. Are households being put at risk? Plus a look at the big-name airlines breaking new rules designed to ensure delayed passengers get what they are entitled to. The team also tests out the cleanliness and hygiene standards on trains, and Rogue Traders exposes a business whose tactics may be breaking the law.
The claims of a big-name estate agent are put to the test, and singer Ricky Wilson explores why ticketing websites provoke so many complaints.
Matt Allwright, Steph McGovern and Nikki Fox return with a new series of topical reports and investigations, battling on behalf of viewers and holding the big companies to account, live from Salford. Shocking behaviour is exposed at one of Britain's best-known names, and the team reveals an extraordinary new way parking companies can hit people with charges they shouldn't have to pay. In Rogue Traders, a breeder is caught illegally selling a sick puppy. There is also advice on the latest consumer stories in the news.
Matt Allwright, Steph McGovern and Nikki Fox battle on behalf of viewers and hold the big companies to account, live from Salford. There are alarming revelations about one of the UK's most familiar companies, while Gogglebox stars Steph and Dom Parker expose an unexpected problem with Smart TVs. In Rogue Traders, the team flush out a dodgy plumber carrying out illegal gas work.
As Matt Allwright, Steph McGovern and Nikki Fox return with a brand new series of investigations, a jaw-dropping Rogue Traders catches on camera the fly-tippers dumping rubbish on an incredible scale. A former fraudster known as King Con helps expose the big-name phone company making it easy for scammers to hijack a phone number and open the door to emptying a bank account. Drivers reveal how a roadside recovery service left them stranded for hours, and after worrying about her son's interest in the latest video games, Stacey Solomon discovers the eye-watering bills unwittingly racked up by kids playing games they thought were free.
Steph McGovern, Matt Allwright and Nikki Fox investigate more big names and rogue traders letting customers down, exposing serious failings in the high street stores giving out wrong information about products, when the truth could leave customers devastated. The team also unveils a nationwide network of testers who look into whether the claims of the country's best-known broadband suppliers stack up. The extraordinary way a social media giant responds to users who have been hacked is revealed, and the lies of another rogue trader are caught on camera.
Matt Allwright, Steph McGovern and Nikki Fox expose the retailers whose fake fur is actually the real thing. TV presenter and former greengrocer Chris Bavin tackles the mountain of excess packaging on supermarket fruit and veg, and in Rogue Traders, Matt confronts the second-hand car company selling insurance write-offs as if they are in mint condition
Matt Allwright, Steph McGovern and Nikki Fox reveal the alarming results of tests at some of Britain's biggest pub chains. And, after months of trying to piece together the financial scam that cost her thousands, one woman is shocked to discover how a lapse in her bank's security helped it happen. Rylan Clark-Neal asks if people can trust the safety of the booming high street market for Botox, plus the lies of another Rogue Trader are caught on camera.
Matt Allwright, Steph McGovern and Nikki Fox expose more high street names giving customers dangerous allergy advice. Plus the team goes undercover to find out what is going wrong at the leading delivery company accused of damaging or losing your parcels. Meanwhile, (Judge) Rob Rinder investigates the sky-high price of pet medication, revealing how all animal owners can slash their bills, and another Rogue Trader is held to account.
In the last episode of the series, Steph McGovern, Matt Allwright and Nikki Fox expose more big names letting viewers down - with particularly surprising revelations about one name in particular. The customer service of the big six energy companies is put to the test, another Rogue Trader is caught in the act, and as well as the latest on some of the big stories of the series, there's one more outing for the Chicken of the Week.
No such episode - Please delete
Among tonight's stories, a shocking report reveals serious safety concerns over some of the country's best-known companies, and the team tackles a problem that more viewers have been in touch about than almost any other, unravelling how you could find yourself being billed for mobile phone services you're sure you never agreed to, or that don't even exist. Rogue Traders is back, catching on camera perhaps its most audacious scam yet. How will the trader react when they realise their lies have been rumbled? The Swab Mob uncovers dramatic hygiene failings in the last place you'd expect, and there's live reaction and advice while the programme is on air.
As the nation's biggest consumer series continues live from Salford, Steph McGovern, Matt Allwright and Nikki Fox hold more big names to account, tonight exposing the major retailers caught on camera breaking the law by selling knives to a 16-year-old. Also, how an agency trusted with our personal details has managed to lose thousands of people's data, and reformed fraudster King Con unravels a mysterious and growing scam that's bumping up an essential cost for everyone who drives. Plus, in Rogue Traders, Matt's on the trail of a firm of locksmiths with an unorthodox and very expensive approach to fixing broken locks.
Live from Salford, Matt Allwright, Steph McGovern and Nikki Fox call to account more big-name companies letting viewers down, exposing how one of Britain’s biggest businesses is sending debt collectors after people who’ve never even been its customers. Also, secret filming captures three familiar high street names repeatedly breaking their own rules, Prue Leith investigates the extent of food waste at some of the country’s most familiar food chains, and, in Rogue Traders, a used car dealer is caught on camera selling an unroadworthy vehicle – and isn’t too happy when Matt arrives to challenge him on it.
Steph McGovern, Matt Allwright and Nikki Fox return with the nation’s leading consumer series, live from Salford, revealing how thousands of people are paying the price for a mistake that the big name responsible denied would ever affect them. Plus, how fresh is your supermarket chicken? Lab tests reveal surprising results. And in Rogue Traders, the firm fleecing wannabe models - promising a way into the industry that they never deliver.
Matt Allwright, Steph McGovern and Nikki Fox expose more big names letting viewers down, revealing which of the major banks is most likely to pin the blame on you if you are taken in by a fraud – even if it has left you thousands of pounds out of pocket. Can it be trusted to keep your money safe from scammers? The team hear from customers of collapsed energy companies left high, dry and out of pocket despite promises they would be kept safe. And in Rogue Traders, a wedding planner who couples say has made their big day memorable for all the wrong reasons.
